Lisa answers your restaurant's phone, takes the whole order, reads it back, and sends it to the kitchen. She never puts anyone on hold, and she never misses the dinner rush.
Lisa is answering for Mario's Pizza, our demo restaurant. Order like a real customer. Change your mind halfway. Ask her what's in the Caesar salad.
Order a large pepperoni with extra cheese and a two-liter Coke.
Change your mind halfway. Make it a medium, add garlic knots.
Ask what is in the Caesar salad, or whether anything has fish in it.
Ask for the tiramisu. It is sold out today, and she knows it.
Ask for delivery, and hear the fee, the minimum and the wait.
An Indian restaurant can answer in an Indian voice. A pizzeria in North Beach in an American one. Eight voices, four accents, female and male. Press play: each one greets a caller, reads an order back, and says goodbye.
Every voice says the same three lines, so you compare the voice and nothing else. Your own greeting, your own menu, your own restaurant's name go in when we set you up. Want a different accent or language? Ask. Sinhala and Hindi are ready too.
Sizes, toppings, crusts, sauces, sides, drinks. Pickup or delivery. She knows your menu and your prices, and nothing that is not on it.
Every order is repeated to the caller with the total and the wait time before it goes anywhere. No ticket goes to the kitchen until the customer says yes.
Mark an item off on your screen and Lisa stops offering it the same second. Specials, holidays and hours work the same way.
Orders appear on a kitchen screen, in your Square system, or as a text and email. Whatever you already use.
A complaint, a catering question, someone who just wants the owner: she transfers the call to the number you give us.
Customers pay at pickup or at the door, exactly like today. No card numbers are ever spoken into the phone.
Send us your menu. A photo of the paper one is enough. Your hours, your delivery rules, one number for a person.
We build Lisa for you. Every item, size and price. Your greeting, in the voice you picked above.
You test her. Call the number we give you and order like a customer. Change anything you want changed.
Forward your calls. Start with the calls you miss today. Then, when you are ready, all of them.
We build your menu into Lisa, set up your number and your voice, test it with you, and run the full service for the first month.
Up to 600 calls a month. About 20 a day. Month to month, no contract.
Up to 1,500 calls a month. About 50 a day. Month to month, no contract.
Keep your own phone number. Your phone company forwards calls to Lisa; if you ever stop, you turn forwarding off and everything is exactly as it was.
One reply from a real person, usually the same day. We will ask for your menu and set up a time for you to hear Lisa answering as your restaurant.
Prefer to talk? Call (510) 431-2390.
We will be in touch, usually the same day. In the meantime, call Lisa on (669) 274-3340 and give her a hard time.